CALIFORNIA CONSUMER PRIVACY POLICY FOR CALIFORNIA RESIDENTS

Last Update/Effective Date: January 1, 2023

This California Consumer Notice at Collection and Privacy Policy (“Policy” or “Notice”) supplements and is expressly made part of the information contained in the Privacy Policy of GOLD STAR MORTGAGE FINANCIAL GROUP, CORPORATION (collectively, “Gold Star”, “We,” “Us,” or “Our”) and applies solely to consumers, visitors, users, and others who reside in the State of California (“Consumers”, “You” or “Your”). We adopt this Policy to comply with the California Consumer Privacy Act
of 2018 and, as amended, the California Privacy Rights Act of 2020 (together, “CPRA”), and other California privacy laws. Any terms defined in the CPRA or its implementing regulations have the same meaning when used in this Policy.

Purpose and Coverage

The purpose of this Policy is to comply with California law and provide You with a comprehensive description of Our online and offline practices regarding collection, use, and disclosure of personal information (“PI”) (as defined in the CPRA) and of Your rights regarding Your personal information.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household (“personal information”). In particular, Gold Star has collected the following categories of personal information from Consumers within the last twelve (12) months:

CategoryExamples
A. IdentifiersReal name, alias, postal address, unique personal identifier, online identifier,
IP address, email address, account name, Social Security number, driver’s license number,
passport number, or similar identifiers.
B. California Customer Records InformationName, signature, Social Security number, address, telephone number, passport number,
driver’s license number, insurance policy number, education, employment, employment history,
bank account number, credit card number, debit card number, and other financial information.
C. Protected ClassificationsAge, race, color, ancestry, national origin, citizenship, religion, marital status,
disability, sex/gender, sexual orientation, veteran status, genetic information,
and receipt of public assistance.
D. Commercial InformationRecords of products or services purchased, obtained, or considered.
E. Biometric InformationVoice recordings as part of call recordings.
F. Internet ActivityBrowsing history, search history, and interactions with websites or advertisements.
G. Geolocation DataPhysical location or movements.
H. Sensory DataAudio, electronic, or similar information.
I. Professional InformationCurrent or past employment history and evaluations.
J. Education InformationEducational records directly related to a student.
K. InferencesProfiles reflecting preferences, characteristics, and tendencies related to mortgage loans.
L. Sensitive Personal InformationSocial Security number, driver’s license number, or passport number.

Personal information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • Information excluded from the CPRA’s scope.

Use of Personal Information

We or our service providers use Your personal information for operational purposes and other notified purposes that are reasonably necessary and proportionate to achieve the purpose for which the information was collected.

  • Provide products and services.
  • Respond to inquiries and requests.
  • Manage accounts and transactions.
  • Provide support and customer service.
  • Personalize user experiences.
  • Provide advertising and marketing services.
  • Improve products and services.
  • Comply with legal obligations.
  • Maintain security and prevent fraud.

Sharing Personal Information

We may disclose Your personal information for business purposes to authorized third parties, affiliates, service providers, contractors, government agencies, and legal entities as required by law and business operations.

Sales of Personal Information

Gold Star does not sell consumer information and has not sold personal information in the preceding twelve (12) months outside of permitted exemptions under applicable law.

Retention of Your Personal Information

We retain Your personal information throughout Our business relationship with You and thereafter only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights and Choices

  • Right to know Your personal information.
  • Right to delete personal information.
  • Right to opt-out of sale or sharing of personal information.
  • Right to non-discriminatory treatment.
  • Right to request disclosure information.
  • Right to correct inaccurate personal information.
  • Right to limit use and disclosure of sensitive personal information.

How to Submit a Request

You may submit a verified request by:

  • Calling: 833-635-0168
  • Emailing: privacy@goldstarfinancial.com
  • Writing to:

    Gold Star Mortgage Financial Group, Corporation
    Attn: Chief Compliance Officer
    2350 Green Rd, Suite 100B
    Ann Arbor, Michigan 48105

Minors

We do not knowingly collect, process, use, sell, or share personal information of individuals 16 years old or younger.

Non-Discrimination

We will not discriminate against You for exercising any rights provided under the CPRA.

Changes to Our Privacy Notice

We reserve the right to amend this Policy at any time. Changes will be communicated through email or notice on Our website.